Payment Policy

For your convenience, we accept Visa, MasterCard and Debit. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered. If you have questions regarding your account, please contact us at 780-437-6777 or Toll Free at 1-888-540-0073. Many times, a simple telephone call will clear up any misunderstandings.
  1.  If you have received written pre-authorization from your insurance company prior to your surgery date, we request payment of the balance not covered by your insurance on the day of surgery. (Note: If we do not receive payment from the insurance company within 30 days after surgery, you will be billed directly. Overdue balances will be sent to collections upon our discretion.
  2. If written pre-authorization or insurance information has not arrived prior to the surgery date, we request a deposit or full payment on the day of surgery.
  3. If you have insurance coverage through 2 dental insurance companies, we require a $400.00 deposit on the day of surgery. Adjustments will be made as required, once both dental plans pay their allowable amounts.

Payments can be made with Debit, MasterCard, Visa or Cash.

Your general anaesthetic will be administered and monitored at South Edmonton Oral Surgery by a certified medical anaesthesiologist. This service is not covered under Alberta Health Care for dental procedures.

The anaesthetic fees will be collected on day of surgery in full (no cheques). The anaesthesiologist will provide you with a separate form indicating the medical anaesthesiologist charges and the appropriate codes. You may send this form directly to your insurance carrier to see if any reimbursement is possible.

Should you have any questions about your dental treatment, fees or payment arrangements, please do not hesitate to contact us.